
A unique social hospitality platform that allowsFloor13 is an innovative solution that uses guests’ existing social media network profiles and behaviors to change the way the hotel industry connects & interacts with its guests. This social hospitality platform allows guests to connect with one another and with the hotel staff & local influencers...before, during and after their stay.
Members can share information, comment on various topics; find relevant recommendations for restaurants, shops and other local spots; get pertinent advice and service from the hotel; and enjoy curated hotel & local content like city guides, music and much, much more.
With the Floor13 social hospitality platform, hoteliers can create their own select branded community. The hotel therefore goes beyond a place to stay and becomes the catalyst for experience creation, an advisor, a community and ultimately a more meaningful customer experience.